Privacy Policy
Last updated: 12 September 2026
Wendy’s Wands respects your privacy and only collects and uses personal information where it is needed to provide the services you request, operate the website and meet legal or administrative requirements.
Information I collect
When you place an order, submit a form or contact Wendy’s Wands, I may collect information including your name, email address, order details, the question or information you choose to provide for your reading, and communications you send to me.
Please only include information that you are comfortable sharing and that is relevant to your reading.
How your information is used
Your information may be used to:
process and manage your order;
communicate with you about your order or enquiry;
create and deliver your personalised tarot reading;
provide customer support;
maintain appropriate business and transaction records; and
comply with legal, accounting or regulatory obligations.
For information needed to provide a reading you have purchased, the principal lawful basis for processing is generally that it is necessary to perform the contract with you. Other information may be processed where necessary to comply with legal obligations or for legitimate business interests, where appropriate.
Payments
Payments are handled by third-party payment providers connected to the Wendy’s Wands website. Wendy’s Wands does not directly store your full card details.
Payment providers process payment information under their own privacy and security arrangements.
Service providers and AI-assisted production
Wendy’s Wands uses third-party services to operate the website, process orders and payments, communicate with customers, and assist with the production of readings.
The production process may use artificial intelligence services to assist in drafting or processing the personalised reading from information relevant to your order. Wendy remains responsible for the reading process, including physically drawing the tarot cards and reviewing the finished reading before delivery.
Personal information is not sold to third parties.
Some service providers may process information outside the UK. Where this occurs, the relevant provider is responsible for applying appropriate safeguards for international transfers as required by applicable data-protection law.
How long information is kept
Personal information is kept only for as long as reasonably necessary for the purposes for which it was collected, including providing your reading, handling customer enquiries and maintaining records required for legal, accounting or administrative purposes.
Different types of information may therefore be retained for different periods.
Your rights
Depending on the circumstances, UK data-protection law may give you rights relating to your personal information, including rights to request access to or correction of your information, request deletion or restriction of processing, object to certain processing, and request transfer of your information.
To make a request or ask a privacy question, contact:
You also have the right to raise a concern with the UK Information Commissioner’s Office (ICO) if you are unhappy with how your personal information has been handled.
Cookies
This website may use cookies and similar technologies required for the website to function and, depending on the website settings, for other purposes such as analytics.
Where consent is legally required for non-essential cookies, those cookies should not be used until the appropriate consent has been obtained. The ICO distinguishes necessary cookies from non-essential ones requiring agreement.
Changes to this policy
This policy may be updated if the way Wendy’s Wands operates or uses personal information changes. The latest version will be published on this page.